Linux System Engineer

• Support & delivery: Support the installation and administration of the AXS Guard security appliance for internal teams, resellers and customers. Diagnose and resolve technical issues from the office or remotely through the ticketing system and by phone.
• Hardware & logistics: Assemble, test, ship, install and replace firewalls, creating physical or virtual test environments when required.
• Consultancy & training: After your onboarding period, advise customers on cybersecurity, train resellers and customers on networking and advanced AXS Guard features, and conduct security audits through Health Checks.
• Operations & automation: Keep networks stable, secure and performant. Monitor systems to identify issues early, manage patches and vulnerabilities, and streamline repetitive tasks through scripts and administration tools.
• Internal IT support: Occasionally support the internal IT team with the administration and configuration of Linux and macOS systems.
• Documentation & ticket follow-up: Follow up tickets accurately in Request Tracker and maintain technical documentation independently.

The profile we are looking for

Experience & Background

• A bachelor’s degree in ICT or equivalent practical experience. We value demonstrated capability, including for candidates without a formal degree.
• Strong knowledge of computer networks and cybersecurity, including TCP/IP and the OSI model, VPNs and cryptography, authentication and identity management, email, firewalling, DNS, proxies and reverse proxies.
• Extensive knowledge of the Linux command line and common tools, along with high-availability technologies such as Rsync and Heartbeat.
• Solid troubleshooting experience using tools such as Wireshark and tcpdump, as well as command-line log analysis.
• Knowledge of scripting and automation using one or more of Python, Perl, Bash, PowerShell or Ansible.
• Confidence with tools such as VirtualBox, Google Workspace, Request Tracker, Redmine, Git and Azure.
• Knowledge of ERP systems such as Odoo and phishing platforms such as Phished.io or KnowBe4 is an advantage.

Key Competencies

• Customer focus: You listen carefully, enjoy helping people and work with them to identify the right solution.
• Learning mindset: You are curious, committed and motivated to keep developing in your role.
• Organisation: You can set priorities, structure your work and operate independently.
• Teamwork & flexibility: You collaborate effectively and adapt when priorities or circumstances change.
• Clear communication: You explain technical matters in a fluent, understandable and professional way.

Human skills

• Customer-oriented, attentive and solution-focused.
• Accurate and reliable in ticket follow-up and documentation.
• A collaborative team player who can also work independently.

Languages

Fluent and clear communication in Dutch, French and English.

Miscellaneous

Driving licence B mandatory

Our offer

• Join a dynamic and fast-growing company in a booming sector
• Participate in the development of the company as a co-creator of innovative solutions
• Develop your career path and add top-level trainings and certifications to your CV
• Benefit from an attractive salary package, including a full range of benefits :
  • A permanent contract
  • A mobility budget or company car
  • A competitive group insurance including pension fund, death, and disability coverage,
  • An attractive complementary insurance for non-work-related accident and loss of salary in case of sickness, company fully supported contribution
  • 32 days holiday/year (on a fulltime equivalent basis)
  • After your onboarding period, occasional home working is possible. To ensure we can respond rapidly to customer incidents and on-site requests, working arrangements are coordinated within the team and based on operational requirements.
  • Other fringe benefits (meal vouchers, eco vouchers, …)
• Fun company events, exclusive team experiences
• Contribute to a safer, fairer world for data subjects and citizens, ensure the serenity of great businesses and essential public institutions
• Live your values daily in a dynamic, fun and multicultural working environment.

Interested ?

Don't wait, send us your CV and application to jobs@approach-cyber.com. Join us in our commitment to ensuring cyber serenity and contributing to a safer digital world.